This policy applies to information collected through the Pack Seals Industries website. Use of the website is also governed by our Terms of Use.
1.Introduction
Pack Seals Industries respects the privacy of visitors to this website. This Privacy Policy explains what information we collect through the website, how we use it, and the choices available to you. We handle information submitted to us responsibly and only for the purposes described below.
2.Information we collect
When you contact us or request a quotation through the website, we collect the information you choose to provide, such as:
- your name;
- your company name;
- your email address;
- your phone number;
- the product or service you are enquiring about and the details of your requirement, such as quantities or customization needs;
- any other information you include in your message.
In addition, like most websites, the servers that host this website may automatically record basic technical information when you visit, such as your IP address, browser and device type, the date and time of your visit and the pages requested. This information is used to operate and secure the website.
3.How we use information
We may use the information described above to:
- respond to your enquiries;
- prepare and send quotations;
- provide information about our products;
- understand your requirements, including customization needs;
- provide technical and commercial support;
- communicate with you about the products or services you have requested;
- improve the functionality and user experience of the website;
- maintain the security of the website.
4.Contact & enquiry forms
Information you submit through our contact or quotation forms is used to respond to your request. Where necessary, it may be shared internally with the relevant Pack Seals Industries personnel – for example our sales, technical or accounts teams – so that your enquiry can be handled properly.
6.Data security
We use reasonable technical and organizational measures to protect the information submitted to us against unauthorized access, loss or misuse. However, no method of transmission over the internet or of electronic storage is completely secure, and we cannot guarantee absolute security.
7.Data sharing
We do not sell your personal information.
We share information only with authorized employees, and with service or technology providers – such as website hosting and email providers – where this is reasonably necessary to operate the website or respond to your enquiry. We may also disclose information where required by applicable law or by a competent authority.
8.Data retention
We keep the information you submit only for as long as is reasonably necessary for the relevant business, enquiry, support, legal or operational purpose, after which it is deleted or securely archived.
9.Your requests
If you would like to ask what information we hold about you, or to request its correction or deletion, please write to us at info@packsealsind.com. We will respond to your request subject to applicable law and to any legitimate business or legal requirement to retain certain information.
10.Policy updates
Pack Seals Industries may update this Privacy Policy from time to time, for example when our website or our practices change. The version published on this page is the current policy.
11.Contact
For any questions about this Privacy Policy or how we handle your information, please contact us: